Staff Only Fields are custom fields that can be used by staff for a task. It is not available in task form nor visible by the user who created this task. It has all the same field types as custom fields.

It is visible once a staff opens a task. If the staff has access to change staff only fields, he can edit and change it.

Other than customer note and customer priority, you can add, edit or delete the staff only fields to suit your business needs.

Click here to add new staff only fields.