Worry about the costs and technical knowledge needed to build and maintain an advanced e-commerce website?

  • Pick the plan most suits you and add additional requests or add-ons if needed.
  • We host your site at top-rated hosting provider WPMU DEV or Bluehost. We use off-the-shelf plugins whenever possible. All custom coding includes source code.
  • You do not have to worry about lock-in to our service. You can take ownership of your site at any time.

B2C E-Commerce

  • Unrestricted customization: Edit any part of your site – from the homepage layout to the buy button – to stand out from the crowd.
  • Unlimited products: Add as many products as you want to sell - your only restriction is your inventory.
  • Physical, digital, or both: Sell physical products that will ship to a customer, digital products they can download or any combination of the two.
  • Affiliate products: Show products available on other sites with an affiliate link for customers to purchase them.
  • Unlimited variations: Offer any number of variations (like colour, size, fabric and so on) for a product with the option to set prices, stock and images for each variation.
  • Built-in payment processing from leading providers: Take payments via Stripe and PayPal. Accept credit cards, Direct Bank Transfer, checks or Cash on Delivery.
  • Shipping options: Give customers the option of pickup, local delivery or shipping. Restrict options available based on customer location.
  • Shipping rates: Set a flat rate or define specific rates for different products, like extra charges for heavy products. Calculate and show the right rates to customers at checkout.
  • Free shipping: Offer free shipping for certain products or certain locations - the choice is yours.
  • Tax options: Show taxes based on your customer's shipping address, billing address or your store’s base address. Automatically calculate major country and state tax rates.
  • Unlimited images and galleries: Include any number of photos to show off your products. Set a featured image to highlight the best photo site-wide.
  • Categories, tags and attributes make products easier to find: Help customers find what they want by adding tags to describe a product. Add attributes like size so customers can search for items most relevant to them.
  • Product ratings and reviews: Show customer feedback directly on the product page, including a ‘Verified’ label.
  • Customize for your location: Set the currency, language and measurement units (inches, centimetres or anything else) that’s right for you.
  • Product sorting and filtering: Let customers sort products by popularity, newness, rating, price or attribute to find the right fit.
  • Customer accounts and guest checkout: Allow customers to register and choose to automatically generate usernames and passwords, or not. Display a returning customer login reminder. Enable guest checkout for those who don’t want to register.
  • One-click refunds: Offer pain-free refunds to customers that can be managed directly in your WooCommerce dashboard.
  • Inventory management: Track stock levels, hold stock after an order is cancelled, get notifications for low and out-of-stock items, hide out-of-stock items and more.
  • Order management: Add customer notes, edit stock manually, mark items you shipped, and manage the fulfillment process.
  • Email templates: Send notifications to customers at critical stages, e.g., after they make a purchase or when their order is complete.
  • Add shop managers: Give your team access to manage orders and view reports without making them an admin.
  • Coupons: Give customers coupons for a fixed amount, a percentage off or special offers like free shipping. Offer coupons for their whole cart or certain products.
  • Related products: Show related products to help customers find complementary products or encourage them to purchase more.
  • Reporting: View sales, refunds and coupons over time. See your top products and categories

Geolocation Pricing

Give your customers a better and more seamless purchase experience by showing them your products in their own currency. When Geolocation Pricing is enabled, the site will automatically detect your customers’ countries by their IP address and they’ll see products in their country’s currency. This feature allows you to set prices and currencies by country on a per-product or global basis. When using this setting on a global basis (i.e. for all products), prices are recalculated on an exchange rate value (multiplier).

Subscriptions

With Subscriptions, you can create and manage products with recurring payments — payments that will give you residual revenue you can track and count on.

Subscriptions allows you to introduce a variety of subscriptions for physical or virtual products and services. Create product-of-the-month clubs, weekly service subscriptions or even yearly software billing packages. Add sign-up fees, offer free trials, or set expiration periods.

Digital Products

Whether it is selling software like WordPress plugins or themes, documents and spreadsheets, photography, ebooks, music, graphics or digital artwork, videos, or any other type of media file, it is easy to handle. You can even sell your digital products with a license key - limited access over a period of time.

 

Loyalty Program

Loyalty programs are common in e-commerce stores and customers now expect them. In order to increase sales, conversion rates and customer satisfaction, you need to engage your audience with a meaningful loyalty program. We offer an engaging and rewarding loyalty program. It is built to be both powerful and customizable. With it, you'll be able to achieve almost any type of loyalty program you can think of.

Personalised Certificate or any PDF

You are able to create a personalised certificate from scratch or your own template, everything is customisable with the best drag-and-drop builder. The certificate will be automatically sent to the user when an order is created or reach a certain status. With conditional logic, you can include some information only when certain conditions are met or the certificate is to be created only for a particular kind of order.

Forum

Build a forum for people to ask questions, share their experiences, and discuss topics of mutual interest. Forums are an excellent way to create social connections and a sense of community. They can also help you to cultivate an interest group in a particular subject.

You can create forums for your products, services or topics related to your business then you will have instant access to your users' perspectives and thought patterns. You may even attract new audiences who come from search engines!

Blog

A blog is a regularly updated website or web page and can either be used for personal use or to fulfil a business need. At its most basic, blogs can help you develop an online presence, prove yourself an expert in an industry, and attract more quality leads to all pages of your site.

Facebook Feed

By enabling the Facebook Feed feature, your Facebook updates will be automatically displayed on your website. You can save time by using this feature to generate dynamic content for your website. Displaying the Facebook feed helps to increase engagement between you and your users, customers, or fans. Get more likes by displaying your Facebook content and comments directly on your site.

**You have to add our Facebook as an admin of your page

Instagram Feed

By enabling the Instagram Feed feature, your Instagram updates will be automatically displayed on your website. You can save time by using this feature to generate dynamic content for your website. Displaying the Instagram feed helps to increase engagement between you and your users, customers, or fans. Get more likes by displaying your Instagram content and comments directly on your site.

**You have to provide your Instagram user credentials to us

Google Analytics

With this feature, you can easily connect your site to Google Analytics in just a few clicks. It helps you to discover how visitors find and use your site, so you can keep them coming back. You will be able to see real-time stats in your dashboard and get to know the popular posts, pages, and referral sources. By enabling Enhanced Ecommerce Tracking, you can use it to track e-commerce-related activity on your site.

Facebook Pixel

With this feature, you can install the Facebook pixel on your site. If you run an e-commerce site, you can upload your online store catalogue, and create a shop on your Facebook page.

Facebook Pixel helps to maximize your campaign performance. By setting up the Facebook pixel and building your audience, you will optimize your ads for people likely to buy your products, and reach people with relevant ads on Facebook after they’ve visited your website. Facebook Pixel helps to find more customers too. Connecting your product catalogue automatically creates a carousel that showcases the products you sell on your Facebook page and attracts more customers to your website - gain more visits to your site!

**You have to add our Facebook as an admin of your page

Mailing List Integration

Every smart business will have its own mailing list to send information, updates, discounts, and other details about the businesses to their customers. We will help you to integrate your mailing software such as Mailchimp, Hubspot etc with your website.

Custom Forms

Create a custom form for your business to capture leads, collect information and automate your workflows. Using drag-and-drop builder to create your desired form easily. You can even choose to show or hide certain fields by using conditional logic.

Leads Generation

You can create unlimited opt-ins, pop-ups, slide-ins, social shares, and embeds - all designed to build a mailing list and convert site traffic. Lead generation just got easier with simple set-up opt-in forms, targeted marketing popups, and designer-made templates. Then, let you easily grow your mailing list or display targeted ads across your site with pop-ups, opt-ins, slide-ins, widgets, and shortcodes.

Search Engine Optimization (SEO)

No more SEO guesswork and wasted effort that doesn’t bring the desired results. We offer automated SEO scanning, detailed audits or reports, and one-click recommendations, you’ll be on the fast-track to optimizing your sites for search and ranking higher.

Suitable for B2C

Live Chat • Support Helpdesk • Knowledge Base in one place

Customers like quick responses. Monitoring and chatting with them when they are browsing your website will increase conversion to your site.

Support helpdesk is essential for customer service of a business. It helps to track enquiries and support issues from your customers.

You can always list frequently asked questions, tutorials or documentation on the site as a knowledge base for your users! This helps to reduce your workload when they are able to find answers themselves on your site.

Business Plan includes all the components in Basic Plan and the following components.

B2B E-Commerce

  1. Role-based product access. A product category or specific product can be restricted to a specific role (consumer, wholesaler, retailer, or any custom-defined roles)
  2. Role-based payment gateway. The credit card payment method can be restricted to consumers only, whereas bank TT transfer (manual processing) is only available to wholesalers.
  3. Order processing workflow. Any number of workflow statuses can be defined between PO and Completed. Typical workflow: PO -> On Hold / Pending Payment -> Processing -> Shipping -> Completed. Documents can be attached to the order.
  4. Role-based, volume-based or category-based pricing. A wholesaler might have multiple pricing levels based on the purchased quantity for a product or a combined amount based on a category of products. Likewise, a retailer or consumer can enjoy different pricing rates.

Multi-inventory

With Multi-Inventory, you have the option to add as many inventory records per product as your business needs. Have full freedom of changing inventory names, recording dates of entry or shelf life, adding multiple in-house locations, restricting sales by regions, adding different suppliers, SKUs or even pricing.

Appointment Booking

Appointment Booking allows you to create appointments with a start time and a defined duration. Each calendar can have multiple services with different duration, capacities and prices.

This feature is useful for different cases like booking of medical services where services with different duration and prices may be available, for personal training sessions, for booking rooms for events, for reserving language classes or other types of classes and other types of services/resources booking where start times are selected and the availability is automatically managed using the defined service duration to avoid double-booking (the booked time is blocked once the booking is completed).

Project Manager

Project Manager is an elegant and easy-to-use project manager to help maintain all your projects and tasks and get work done. It features a beautifully designed user interface to keep your projects on track efficiently. You can create unlimited projects, tasks and categories, have discussions on tasks and projects and upload files/attachments, manage files from the file manager page, view project progress using charts and use the built-in calendar.

Interactive Graphics

You can highlight different areas of an image and attach more information to each area. The information could be an image, text, headline, shortcode, gallery, video, audio and more. Your users can reveal more information by clicking/tap or hovering. You can select from a pre-built colour scheme or specify your own custom colours to highlight the areas. Interactive graphics are fully responsive, SEO friendly and accessible.

Try it yourself! ----->

How To Use?
Sales Inquiry Customer Relationship Contacts Task Panel Email Tracking (Email Piping) Project Workflow Support Staff's Reply User's Reply Task Reply Email Notification

Sales Inquiry

When a visitor fills out a sales inquiry form on your site, CRMHelpDesk records the information as a CRM entry. CRMHelpDesk also creates a new task with an assignee and emails team members and managers of the inquiry. CRMHelpDesk is also excellent for keeping track of all the email conversations that happen afterwards.

Customer Relationship Contacts

When a visitor fills out a sales inquiry form on your site, CRMHelpDesk records the information as a CRM contact entry. You can then enter more information about the visitors and turn leads into customers.

Task Panel

CRMHelpDesk creates a new task with an assignee and emails team members and managers of the inquiry. CRMHelpDesk is also excellent for keeping track of all the email conversations that happen afterwards. Every email that "cc" CRMHelpDesk@ with the TaskID will be tracked in the Task Panel. You can also use the Task Reply to communicate with your customers and partners via email.

Emails, workflow, and discussion history are all tracked!

Email Tracking (Email Piping)

A user can email to the email address specified for email tracking to create a task automatically on CRMHelpDesk. The task subject will be the email subject, and the description will be the email content. CRMHelpDesk assigns the task to default staff and default category.

Manager and the assigned agent will receive a new task email notification from CRMHelpDesk when there is user filled out the Form. You can choose to reply to the user by email or by using CRMHelpDesk. Email tracking will work as long as you reply to that email notification.

Project Workflow

For small businesses, CRMHelpDesk email tracking and workflow features offer a straightforward and effective solution for project management.

Your Project Manager can fill out the Project Form with details such as your customer's project manager, important dates, and attached needed files. CRMHelpDesk can track all conversations about the project, assign a task to a team member, and allow all involved parties to monitor the communications.

Support

If your customer needs further support with your project or product, they can fill out the Support Form to notify your support team so they can respond as soon as possible. CRMHelpDesk can track all conversations about the problem, assign a support task to a team member, and allow all involved parties to monitor the communications and resolve the issue.

Staff's Reply

When the assigned staff reply to that email notification, the reply will be sent to the email address that is used for email piping (crmdesk@socialsql.com is used in this demo site).

Then CRMHelpDesk will record down the reply for the particular task and send a task reply email notification to the user and any additional staff/recipients.

P/S: you wont receive email notification for your own reply.

User's Reply

CRMHelpDesk works the same way for the users. The user can choose to reply by email or by CRMHelpDesk. The task URL is written in the email notifications so the user can click on the link and they will be directed to the respective task in  CRMHelpDesk.

When the user chooses to reply by email, the reply will be sent to CRMHelpDesk. To be safe, we will not expose Manager or Staff's emails in the email notifications to prevent the user from sending a new email directly to the Manager or Staff.

Task Reply Email Notification

This is how Task Reply Email Notification looks like.

Suitable for B2B

CRMHelpDesk

CRMHelpDesk integrates Customer Relationship Management (CRM), Forms Builder, and Help Desk Workflow apps into a system that lets you track sales inquiries and quotes, manage business workflow, customer project workflow, and support issues. Businesses use CRMHelpDesk to manage their internal processes because it allows them to assign tasks and track what is being done. It also helps coordinate business workflow with their customer's team.

CRMHelpDesk is easy as filling in a form or sending an email.

You can purchase the following add-ons with the BASIC PLAN or the BUSINESS PLAN which includes all of them.

B2B E-Commerce

  1. Role-based product access. A product category or specific product can be restricted to a specific role (consumer, wholesaler, retailer, or any custom-defined roles)
  2. Role-based payment gateway. The credit card payment method can be restricted to consumers only, whereas bank TT transfer (manual processing) is only available to wholesalers.
  3. Order processing workflow. Any number of workflow statuses can be defined between PO and Completed. Typical workflow: PO -> On Hold / Pending Payment -> Processing -> Shipping -> Completed. Documents can be attached to the order.
  4. Role-based, volume-based or category-based pricing. A wholesaler might have multiple pricing levels based on the purchased quantity for a product or a combined amount based on a category of products. Likewise, a retailer or consumer can enjoy different pricing rates.

Multi-inventory

With Multi-Inventory, you have the option to add as many inventory records per product as your business needs. Have full freedom of changing inventory names, recording dates of entry or shelf life, adding multiple in-house locations, restricting sales by regions, adding different suppliers, SKUs or even pricing.

Appointment Booking

Appointment Booking allows you to create appointments with a start time and a defined duration. Each calendar can have multiple services with different duration, capacities and prices.

This feature is useful for different cases like booking of medical services where services with different duration and prices may be available, for personal training sessions, for booking rooms for events, for reserving language classes or other types of classes and other types of services/resources booking where start times are selected and the availability is automatically managed using the defined service duration to avoid double-booking (the booked time is blocked once the booking is completed).

Project Manager

Project Manager is an elegant and easy-to-use project manager to help maintain all your projects and tasks and get work done. It features a beautifully designed user interface to keep your projects on track efficiently. You can create unlimited projects, tasks and categories, have discussions on tasks and projects and upload files/attachments, manage files from the file manager page, view project progress using charts and use the built-in calendar.

Interactive Graphics

You can highlight different areas of an image and attach more information to each area. The information could be an image, text, headline, shortcode, gallery, video, audio and more. Your users can reveal more information by clicking/tap or hovering. You can select from a pre-built colour scheme or specify your own custom colours to highlight the areas. Interactive graphics are fully responsive, SEO friendly and accessible.

Try it yourself! ----->

How To Use?
Sales Inquiry Customer Relationship Contacts Task Panel Email Tracking (Email Piping) Project Workflow Support Staff's Reply User's Reply Task Reply Email Notification

Sales Inquiry

When a visitor fills out a sales inquiry form on your site, CRMHelpDesk records the information as a CRM entry. CRMHelpDesk also creates a new task with an assignee and emails team members and managers of the inquiry. CRMHelpDesk is also excellent for keeping track of all the email conversations that happen afterwards.

Customer Relationship Contacts

When a visitor fills out a sales inquiry form on your site, CRMHelpDesk records the information as a CRM contact entry. You can then enter more information about the visitors and turn leads into customers.

Task Panel

CRMHelpDesk creates a new task with an assignee and emails team members and managers of the inquiry. CRMHelpDesk is also excellent for keeping track of all the email conversations that happen afterwards. Every email that "cc" CRMHelpDesk@ with the TaskID will be tracked in the Task Panel. You can also use the Task Reply to communicate with your customers and partners via email.

Emails, workflow, and discussion history are all tracked!

Email Tracking (Email Piping)

A user can email to the email address specified for email tracking to create a task automatically on CRMHelpDesk. The task subject will be the email subject, and the description will be the email content. CRMHelpDesk assigns the task to default staff and default category.

Manager and the assigned agent will receive a new task email notification from CRMHelpDesk when there is user filled out the Form. You can choose to reply to the user by email or by using CRMHelpDesk. Email tracking will work as long as you reply to that email notification.

Project Workflow

For small businesses, CRMHelpDesk email tracking and workflow features offer a straightforward and effective solution for project management.

Your Project Manager can fill out the Project Form with details such as your customer's project manager, important dates, and attached needed files. CRMHelpDesk can track all conversations about the project, assign a task to a team member, and allow all involved parties to monitor the communications.

Support

If your customer needs further support with your project or product, they can fill out the Support Form to notify your support team so they can respond as soon as possible. CRMHelpDesk can track all conversations about the problem, assign a support task to a team member, and allow all involved parties to monitor the communications and resolve the issue.

Staff's Reply

When the assigned staff reply to that email notification, the reply will be sent to the email address that is used for email piping (crmdesk@socialsql.com is used in this demo site).

Then CRMHelpDesk will record down the reply for the particular task and send a task reply email notification to the user and any additional staff/recipients.

P/S: you wont receive email notification for your own reply.

User's Reply

CRMHelpDesk works the same way for the users. The user can choose to reply by email or by CRMHelpDesk. The task URL is written in the email notifications so the user can click on the link and they will be directed to the respective task in  CRMHelpDesk.

When the user chooses to reply by email, the reply will be sent to CRMHelpDesk. To be safe, we will not expose Manager or Staff's emails in the email notifications to prevent the user from sending a new email directly to the Manager or Staff.

Task Reply Email Notification

This is how Task Reply Email Notification looks like.

Suitable for B2B

CRMHelpDesk

CRMHelpDesk integrates Customer Relationship Management (CRM), Forms Builder, and Help Desk Workflow apps into a system that lets you track sales inquiries and quotes, manage business workflow, customer project workflow, and support issues. Businesses use CRMHelpDesk to manage their internal processes because it allows them to assign tasks and track what is being done. It also helps coordinate business workflow with their customer's team.

CRMHelpDesk is easy as filling in a form or sending an email.

Custom Landing Page Design

Hosting and Services

Your site will be hosted at top-rated hosting provider WPMU DEV or Bluehost, starting with 20GB storage and 1TB bandwidth for an average of 50,000 visits per month. Add additional capacity at the cost offered by the hosting provider with no markup.

Support Service = USD 15 per hour. Creating a blog or webpage using your content is considered a support service, not a design service.

Web Design & Development Service = USD 25 per hour. Fixed price project negotiated on a case-by-case basis.